A reference to “this Pan Pacific Site” is to the website owned and operated by Pan Pacific Hotels Group Pte Ltd and located at www.pphg.com, www.panpacifichotelsgroup.com or such other URL as may be designated by Pan Pacific Hotels Group from time to time.
Information We Collect About You
The types of personal information we collect about you will depend on what services you use or products you acquire. This may include collecting your name and address, your email address, your contact address, your contact number, credit card details and, where you have the option to comment on our services or products, whatever other information you choose to supply to us. If you contact us, we may keep a record of that correspondence.
Other information we may collect and process about you include the following:
Storage of Data
Our Security Procedures
Once we receive personal information from you, we take all reasonable steps to ensure that all information we collect, use or disclose is accurate, up to date and stored in a secure environment and accessed only by authorised persons. Your personal information is password protected from unauthorized access or use whenever such information is stored in our systems. In addition, this information is only kept on servers that are located behind a “firewall”, which protects their contents from outside users. Where you may be requested to provide sensitive information (such as credit card numbers etc) through this Pan Pacific Site, such information would be encrypted and protected with industry standard SSL (secure (secure socket layer) communication protocol.
We require our privacy standards to be observed by external parties who provide services to us and who may come into contact with your information. While we encourage all parties involved to adhere to our privacy standards, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from Pan Pacific Hotels Group or independently.
Please note that you play an important and substantial part in protecting the security and confidentiality of your personal information. Where we have given you (or you have chosen) a password which enables you to access any Pan Pacific Hotels Group service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We would advise you that the transmission of information via the internet is not completely secure, and may be intercepted or accessed by unauthorized third parties. While we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any Pan Pacific Hotels Group service; any transmission is at your own risk. It is your responsibility to take all necessary security precautions to ensure the integrity of your computer system, to minimize the risks of third parties gaining unnoticed access to your computer system, and to protect your computer system from viruses and other malicious code.